SkyNet Malaysia is part of the larger SkyNet Worldwide Express network company that specializes in logistics, freight forwarding, and delivery services. Therefore, SkyNet Malaysia provides these services across the vast Malaysia regions.
Customer Care Telephone: +603 56239090
Fax: +603 56239000
The tracking number comprises ten characters (plain digits or digits and numbers), for example, 6100496588 or AST10170131.
SkyNet Malaysia delivers shipments across Malaysia borders and internationally through its well-established global network. The delivery services include:
Express service – The Company offers Express delivery as its main service for Malaysia shipping items. This service is ideal for the time-sensitive shipping items that may also require door-to-door delivery services.
Freight Forwarding (Air and Sea) – The company partners with major global Airlines and Sea vessels to ensure timely and cost-effective delivery services for international shipments.
A:— The Company has the right to open and inspect the shipping item to ensure it meets the delivery standards. Also, legal bodies can inspect the items at any time desired. The company will also not be responsible for any loss, delay, and damage to the shipping items.
A: SkyNet Malaysia requires you (the consignor) to sign to ascertain the details provided are correct. The company will not be liable for complaints related to issues resulting from incorrect delivery information.
A:— SkyNet Malaysia offers the Return service through which shipping items are sent back to the consignor. The return payment is assigned to the consignor in addition to the original delivery cost. Failure of the consignor to collect or pay for the item will lead the company to auction it.
A:— The delivery charges vary and are based on the weight/volumetric weight of the shipping item. Also, SkyNet Malaysia has an online Shipping Rate Calculator that gives the delivery cost estimates.
A:— Yes. However, this is only possible if the sender writes special instructions requesting the company to insure the shipping item. The insurance will be implemented upon payment of the extra fee by the consignor.
A:— Enter the Waybill/reference number on the SkyNet Malaysia e-tracking portal.
A: Various circumstances may lead to item unsuccessful delivery, they include:
A:— SkyNet Malaysia will leave a delivery notice in the case of door-to-door delivery service. Also, the courier will make another delivery attempt on a working day. If both measures prove futile, the shipping item will be stored at the SkyNet office where you should personally collect it.
A:— Yes. You should contact the SkyNet Malaysia Customer Care to change the delivery address of your parcel. This may lead to delays in delivery which may also attract an extra delivery fee.
A:— You will receive the tracking status via your e-mail.
A:— Yea. You can always cancel a Pickup before the courier arrives for the item Pickup.
A:— No. SkyNet Malaysia does not have a limit to the number of Pickup packages.
|Departed||The item left the SkyNet Malaysia station|
|Exception||The shipping item was undelivered or delayed and the reason noted.|
|Shipment delay – please contact SkyNet Malaysia||The item is not delivered as scheduled-for more information, the sender should contact SkyNet|
|Delivered||The item arrived at the destination successfully|
|Arrived at the sorting facility||The item is received at the SkyNet sorting station before delivery|
|Billing Information Received||Electronic communication of the shipping item details received by the courier from the consignor|
|In transit||Item delivery is on course|
|Collection||The item has been picked by the courier for delivery|
|Out of delivery||The shipping item is on the final delivery vessel|
|Returned to the sender||The shipping item sent back to the original sender|
|Undelivered||Item not delivered|
|Claim filed||The item sender has filed a claim|
|Origin||The item is received at the originating SkyNet station|
|Item awaiting departure||The item is at the terminal pending delivery|
|Item En route to the destination||The item delivery is on course|