Ninja Van is an express-delivery company that offers its services to all manner of businesses that require deliveries. It was founded in the year 2014, in Singapore. Over the years, the logistics company has witnessed tremendous growth covering six countries of the South East of Asia. Among these countries includes the Philippines, Thailand, Vietnam, Indonesia, Singapore, and Thailand.
Ninja Van provides tracking services through its online portal. Enter your tracking ID number to necessitate the tracking process.
Ninja Van has a convenient way of packaging parcels. All you have to do is buy a Ninja pack from the Ninja Van website. Pack your items to be delivered in the Ninja Pack. Seal the parcel and enter the delivery details into the Ninja online portal. The company has various dropping points also called the Ninja Points. Drop your parcel to your nearest drop off point and wait for Ninja Van to handle the delivery.
For issues regarding parcels, call the Customer Care: +65 6602 8271
For Sales-related queries email: sg-[email protected]
The Ninja Van makes both local and international deliveries. However, international delivery is only limited to Southeastern Asia countries. Ninja deliveries are efficient and reliable. It makes at least 3 delivery attempts in case the initial one was unsuccessful. This way, you are assured of the safety of your parcel/item.
Ninja Van provides domestic delivery in various ways. These include:
§ The Express delivery
§ The Same day delivery
§ The Standard delivery
§ The Next Day delivery
International delivery methods include:
1.The door-to-door global delivery
This delivery method is tailored to meet the desires of e-commerce businesses. Also, it is suitable for those who ship items from Taiwan, Korea, Hong Kong, Japan, and China.
2.The Customs/Last Mile delivery
This method is tailored to best suit the needs of clients who need logistics services.
3.The Cash on Delivery method
This is a method in which the company receives payment after completing the delivery.
A:— Yes. You can cancel a delivery by contacting our Customer Care telephone: +65 6602 8271 or email us: [email protected]
A:— No. Ninja Van is only available in the Southeast Asian countries namely, the Philippines, Thailand, Vietnam, Indonesia, Singapore, and Thailand.
A:— To track your item, enter the order number/ID into our tracking portal. You can also use the Order tracking service to track your shipment. Get the real-time status and location of your item via SMS on your phone. You can also make follow-ups on the same through the online maps.
A:— The Company will be liable for any damage or loss caused to your parcel or item on delivery. In such a case, you will be fully compensated.
A:— The Ninja Van Company restricts the delivery of certain items. Visit our webpage for a full list of the prohibited items.