LaserShip is a shipping company that offers last-mile delivery services across the Midwest and Eastern United States. It was founded in 1986 and the Headquarters is in Vienna, Virginia-USA. The company has over 4 sorting stations and over 65 facilities.
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Customer Care Telephone: 804- 414-2590
Email: [email protected]
Customer Care Working Hours
08:00am – 09:30pm (Monday-Friday)
08:00am – 08:00pm (Saturday)
08am – 5:00pm (Sunday)
The tracking number consists of 2 letters and eight digits, for example, LX42764792.
LaserShip specializes in last-mile delivery services throughout Eastern and Midwest United States. The services include:
1.Residential E-commerce
2.Global Critical Delivery
3.Custom Routed Courier
This is an ideal cost-effective and fast delivery service for e-commerce shipping demands. Its key features are:
This is a delivery solution for the domestic and international critical shipments to South and North America, Europe, Austria, Asia, the Middle East, and Australia.
LaserShip offers tailored shipping services through the Custom Routed Courier. Its key features include:
A:— Enter the shipment reference number on the e-tracking portal.
A:— Yes. We provide weekend delivery services to select areas.
A:— The status means that the shipping item was loaded to a delivery vehicle but could not be delivered. This may be due to circumstances such as unsafe packaging, unidentified delivery location, and incorrect destination address. For an attempted delivery, the company will store your delivery item and ship it the next working day.
A:— Yes. You can change the delivery address by contacting Customer Care.
A:— Yes. If the item is in transit, you should leave a notification at your door indicating the item should not be delivered.
A:— Yes. LaserShip offers insurance for shipping items with a maximum declared value of $100. Items with a higher value will be shipped at the owner’s risk. You should, therefore, make a prior arrangement with LaserShip to purchase an extra insurance for your item.
A:— The Company strives to deliver items on time. However, there are unavoidable incidents that may cause delays, loss, and damage to the shipping items. The company won’t be responsible for such reasons.
A:— You should request a refund in writing to Customer Care within 15 days from the delivery date.
A:— Yes. LaserShip partners with other independent global couriers to provide international shipping services. You should visit the LaserShip website or contact Customer Care for more information about the regional coverage.
A:— You should call the Customer Care to notify the courier of your unavailability. Your item will be held at the facility for pickup or you can arrange for another delivery attempt.
A:— The delivery time depends on the weight of the shipping item and the courier service. Different third-party couriers have different shipping timeframes. Therefore, you should check the delivery time with the courier in use.
A:— Yes. You can make multiple shipments with LaserShip.
A:— You will get the status of your LaserShip shipment via email.
A:— Yes. LaserShip delivers Amazon products across the Midwest and Eastern U.S
A:— The Company delivers shipments from Monday to Friday starting from 08:00 am to 9:00 pm and to 5:00 pm (business locations).
| Status | Description |
|---|---|
| Delivered | Item delivered to the final destination |
| Out for delivery | The item is out of LaserShip station to the final destination |
| Received | The addressee received the item |
| Shipping label created | An item shipping label was created |
| Ship request received | The courier received instructions to ship the item |
| Loaded onto vehicle | The shipping item was loaded onto the delivery vehicle |
| Undelivered | Item not delivered |
| Returned to sender | Item sent back to the sender |
| In transit | The delivery process is on course |
| Origin scan | The item origin address is reading |
| Arrived at the facility | Shipping item received at the courier facility |
| Departed from facility | The shipping item left the courier facility |
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