this company is horrible .. they deliver to my neighbors house which is on the other side of the complex.. they say they tried to deliver and they couldnt i was home . horrible company
LaserShip is a shipping company that offers last-mile delivery services across the Midwest and Eastern United States. It was founded in 1986 and the Headquarters is in Vienna, Virginia-USA. The company has over 4 sorting stations and over 65 facilities.
OrderTracking offers parcel tracking services from over 600 couriers including China EMS(ePacket), Yanwen, USPS and others. Easily track your LaserShip parcels here!
Customer Care Telephone: 804- 414-2590
Email: [email protected]
Customer Care Working Hours
08:00am – 09:30pm (Monday-Friday)
08:00am – 08:00pm (Saturday)
08am – 5:00pm (Sunday)
The tracking number consists of 2 letters and eight digits, for example, LX42764792.
LaserShip specializes in last-mile delivery services throughout Eastern and Midwest United States. The services include:
Residential E-commerce
This is an ideal cost-effective and fast delivery service for e-commerce shipping demands. Its key features are:
Global Critical Delivery
This is a delivery solution for the domestic and international critical shipments to South and North America, Europe, Austria, Asia, the Middle East, and Australia.
Custom Routed Courier
LaserShip offers tailored shipping services through the Custom Routed Courier. Its key features include:
A:— Enter the shipment reference number on the e-tracking portal.
A:— Yes. We provide weekend delivery services to select areas.
A:— The status means that the shipping item was loaded to a delivery vehicle but could not be delivered. This may be due to circumstances such as unsafe packaging, unidentified delivery location, and incorrect destination address. For an attempted delivery, the company will store your delivery item and ship it the next working day.
A:— Yes. You can change the delivery address by contacting Customer Care.
A:— Yes. If the item is in transit, you should leave a notification at your door indicating the item should not be delivered.
A:— Yes. LaserShip offers insurance for shipping items with a maximum declared value of $100. Items with a higher value will be shipped at the owner’s risk. You should, therefore, make a prior arrangement with LaserShip to purchase an extra insurance for your item.
A:— The Company strives to deliver items on time. However, there are unavoidable incidents that may cause delays, loss, and damage to the shipping items. The company won’t be responsible for such reasons.
A:— You should request a refund in writing to Customer Care within 15 days from the delivery date.
A:— Yes. LaserShip partners with other independent global couriers to provide international shipping services. You should visit the LaserShip website or contact Customer Care for more information about the regional coverage.
A:— You should call the Customer Care to notify the courier of your unavailability. Your item will be held at the facility for pickup or you can arrange for another delivery attempt.
A:— The delivery time depends on the weight of the shipping item and the courier service. Different third-party couriers have different shipping timeframes. Therefore, you should check the delivery time with the courier in use.
A:— Yes. You can make multiple shipments with LaserShip.
A:— You will get the status of your LaserShip shipment via email.
A:— Yes. LaserShip delivers Amazon products across the Midwest and Eastern U.S
A:— The Company delivers shipments from Monday to Friday starting from 08:00 am to 9:00 pm and to 5:00 pm (business locations).
| Status | Description |
|---|---|
| Delivered | Item delivered to the final destination |
| Out for delivery | The item is out of LaserShip station to the final destination |
| Received | The addressee received the item |
| Shipping label created | An item shipping label was created |
| Ship request received | The courier received instructions to ship the item |
| Loaded onto vehicle | The shipping item was loaded onto the delivery vehicle |
| Undelivered | Item not delivered |
| Returned to sender | Item sent back to the sender |
| In transit | The delivery process is on course |
| Origin scan | The item origin address is reading |
| Arrived at the facility | Shipping item received at the courier facility |
| Departed from facility | The shipping item left the courier facility |
this company is horrible .. they deliver to my neighbors house which is on the other side of the complex.. they say they tried to deliver and they couldnt i was home . horrible company
Why so long on shipping? 1LSCXO7000AMLWE
Package sign for by someone Forgiergy,,of signature
My package delivered And someone also sign for it,, I will follow up with a complaint I will address your service and your delivery person to Consumer affair goer stolen item ,forgiery signing my name, LASERSHIP AS THE WORST SHIPPING COMPANY!!!
What does it mean when my item is “in transit”..I ordered on August 19th and expecting on August 21st I did 1 day express delivery should I receive it by 21st if “in transit” today Thursday august 20th?
lasership NEVER delivers to my door and in fact delivers to the person in the next building all of the time. they are a terrible company and Amazon should be sanctioned for using them! Use UPS or a better secondary shipping company that gets your important packages where they need to go!
All I know so far, is that my item supposedly shipped a week ago, on Aug 4th, when it said "shipped" but when I put in the tracking number that I was given for my package, the error message said "This number can't be found at this moment. It's not available in the carrier's system yet. Please check back later." If it actually shipped a week ago, then the number would be in the system. I think that they are falsely claiming that they have shipped items when they haven't even shipped them yet.
First time ever ordered from Kohl's and first time with Lasership. Patio be the last. Lasership reported Package was delivered and it was not. Spent Approximately an hour and 1⁄2 as of now.No package refund will take 7 days.That will be 7 days that I cannot replace the items that I've already paid for. Customer service representative with Kohls stated they had had this problem before with laser ship. Will not order again If this is the type of service they get from this carrier.
If I could give minus I would. Doesn’t copy the long number I hat to type it then it freezes. Why bother throw away this piece of s$&t where it belongs
The process was simple. All credit to the great tracking tool.