The Kenya Post, also known as Postal Corporation of Kenya, is a government-owned institution that provides Postal services. It was established in the year 1999 and has its head office in Nairobi-Kenya. The Post has more than 623 established post office branches countrywide.
The Kenya Post provides Track and Trace services for the international parcels. The order/item number should be keyed to the website for tracking purposes.
Customer Care Mobile: +254 719 072 600; +254 734 108120
Customer Care Telephone: +254 20 324 2600
Email: [email protected]
08:00hrs – 17:00hrs (Mon-Fri)
09:00hrs – 13:00hrs (Saturdays)
The Kenya Post remains closed during public holidays and on Sundays.
The international post deliveries are made through Air, land (for the neighboring countries), and the Sea. The Kenya Post offers the Express Mail Service as its core delivery method for the international posts. This is a fast and efficient delivery method for your parcels and merchandise items.
It covers over 3,000 countries globally. The EMS also has a tracking system feature that enables you to make regular follow-ups of your shipment. However, the Track and Trace feature is only limited to several countries.
This is an improved version of the EMS delivery service that ensures your specific requirements concerning your shipment are met. With this, your parcel will be delivered to the mentioned region within seven working days. The rates are based on the weight of the delivery item.
This EMS delivery service is aimed at shipping items weighing over 2,000 kg that are delivered on a regular (monthly) basis. For each 20 kg parcel, the rates are 330 Kenya Shillings. Any extra kg thereafter is charged 30 Kenya Shillings.
The following are the requirements for making an international post.
A:— Yes. You can send money via the Kenya Post to Zimbabwe, Uganda, Tanzania, and Burundi.
A:— Yes you can. Please visit our official website and enter the item code in the Track and Trace portal to track your shipment item. You can also use Ordertracking which is a third-party tracking system.
By using it, you will be able to make frequent follow-ups of your shipment. Also, you will get the specific location of the item in transit. This tracking system will enable you to make an estimation of the time it will take to deliver your item.
A:— The rates for the international posts depend on the destination country and the weight measurement of the shipment. For the exact international rates, visit our website.
A:— You can contact our Customer Care through these numbers: +254 719 072 600, +254 734 108120 or email us [email protected]