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Japan Post Tracking

Japan Post Tracking

+81 0570-046111
http://www.post.japanpost.jp/
(1 reviews)
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bothlive bothlive
Reviews
(1 reviews)
  • Bruce says:
    Jul 30, 2019 03:36 am

    Comfortable delivery, really polite

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The Japan Post | Japan Post Tracking

The Japan Post Company was established on the 1st of October 2007 and its Headquarters is in Tokyo. It operates under the country’s Limited Company laws Act number 100 of 21/10/2005. The Japanese government is the sole shareholder of this company.

The figure could be much higher. In addition, the company has an established number of over 24,387 post office branches. The Japan Post specializes in various business operations. This includes logistics (both business and international), postal services, counter operations (both banking and insurance), and real estate business among others.

Order Tracking offers parcel tracking services from over 600 couriers including China EMS(ePacket), Yanwen,China Post Group and others. Easily track your Japan Post parcels here!


Track Japan post delivery and status


The Japan Post Contact | Japan Post Customer Service

Telephone: 03-3477-0111(Head office)
International Mail Customer Service Center: 0120-5931-55 (Toll-Free)
Mobile Phone: 0570-046-666 (Charges applicable)


The Japan Post Tracking

The Japan Post tracking number consists of 11 to 13 digits. This is with the omission of the shipping number, for example, 12345678901.


The Japan Post Delivery | Transit Time | Shipping

There are three delivery ways for international mails/parcels. This includes the economy air, air, and sea delivery methods. The method to use depends on your preference and the urgency of the delivery. Below are the delivery methods with the corresponding transit time.



The Air Mail
In this method, parcels/mails are transported by air, which is a bit costly. The items are delivered within a period of 3-6 days.

The International Speed Mail (EMS)
This method offers top priority to international posts and delivers the items within 2-4 days.

The Ship Mail
Parcels/mails are transported by ship. It is the cheapest method. However, the delivery is made within 1-3 months.

The Economy Air
This method uses SAL flights and makes deliveries faster and cheaper as compared to shipping and air respectively. However, SAL flights are limited to certain countries. The delivery time of the parcel/mail is between 6 and 13 days. The delivery days are dependent on the handling of the destination country.

The following should be considered when making an international post.

  • Take an insurance cover for your parcel(s) in case of damage or loss.
  • Label your parcel and indicate your details and that of the recipient.
  • A parcel should have a maximum weight of 30 kg. This varies with the destination country.
  • Discounts of between 10-20% are offered depending on the number of parcels to post.


Japan Post Tracking | FAQ

Q: How long does it take to deliver an international parcel/mail?

A:— The duration of posting an item from Japan depends on the service used by the sender. There is the Airmail, international speed mail (EMS), Ship mail, and the Economy Air services. The ship mail is the slowest delivery method with a duration of between 1 and 3 months. The other three methods are faster with the best (Airmail) having a delivery time of 2-4 days.


Q: How can I track my mail/parcel?

A:— Enter the 13-digit tracking number on our website. The system will give you the delivery status of your shipping item. You can also use a third party system to trace and track your parcel/mail. Ordertracking is the best system for this purpose. Through it, you will receive regular updates concerning your parcel/mail. It also has a shipping time calculator which will give you a rough idea on the day to expect the delivery of the item. For any queries regarding tracking, please contact International Mail Customer Service Center.


Q: Are there prohibited items for the international post?

A:— Yes. Please note that there are international parcel laws that restrict you from sending certain items. These prohibited items have been categorized into:

  • Live animals
  • Narcotics
  • Pornographic materials
  • Flammable and explosive materials
  • Valuables and precious stones (Only applies for the EMS)


Q: Can I change the address of the already sent Parcel/package?

A:— Yes you can. Please contact your nearest post office. It is worth noting that certain countries do not offer this service for the international parcels/the EMS. Therefore, you can only make changes to the addressee name before the parcel is prepared for shipment.

Below are the charges incurred when you perform a change on the addressee.
A charge of 530 yen if you make a request after the parcel is ready for shipment.
If the request is made before the preparation of the parcel to be shipped, no charges are imposed.


Q: What is the maximum insurance cost for an international parcel?

A:— The maximum insurance cost is the actual value of the parcel to be shipped. This is however dependent on the destination country. Different countries have different maximum insurance amounts. You can confirm the rates through the International Mail Conditions. However, the EMS has standard maximum insurance of two (2) million yen for the international parcels.


Q: How can I search for an undelivered international item?

A:— Please make a submission of your search investigation request to the postal branch which the parcel originates. A search will be conducted within a period of 6 months from the shipment date. To make a search, fill in and submit the search request form. Note that this search is limited to specific countries.


Q: Which language should I use to describe the contents on the label of the parcel?

A:— The language to use depends on the destination country of the parcel. Often, English or French is used. However, you should check to confirm the language in the international mail conditions from our website.


Japan Post Tracking Status

Status

Personnel supposed to deliver the item can comment on why it wasn’t delivered.Meaning
Item pending collection
The item has been posted Item pending collection
The item to be returned to the sender
Item arrival at the outward office of exchange
The item has been dispatched from the inward exchange office
The item has been dispatched from the outward exchange office
The item to be posted
Item is en route
The final delivery of the item

Japan Post Community

create comment

  • Q
    Hachie
    July 05 , 2020

    Hi is Bio-japan.net one of your clients?

    Reply
  • Q
    José Antonio
    June 29 , 2020

    donde está mi paquete ??? where are my package ??? JapanPost CD375134945JP

    Reply
  • Q
    su mon moe
    November 21 , 2019

    I want to ask you. Because I sent a pakke to japan. Is this arrived this pakke to Japan ? I sent this pakke to my Aunty to Sakura Hotel in Hatagaya. But my aunty just will arrive to japan 23/11/19 check in to hotel.

    Reply
    • A
      OrderTracking Team
      November 25 , 2019

      Hi dear, we ' d love to offer some info but we need to know the tracking number.

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