Hongkong post was formerly known as Postal Department or Post Office and is a separate entity from China Post. Provides express delivery service, production of stamp, fulfillment and advance ordering, and philatelic service.
Manage delivery information of Hong Kong Post packages worldwide, you can get the updated location and delivery status.
Mon-Fri 9am-7pm, Sat 9am - 5pm, except public holidays
2921 2211 （Loss of item Number）
A: Please check the notice reminder card left by postman, and contact your local Hongkong post office to get the arrangement of how to get your parcel. (If you are the sender, please let the receiver contact the Hongkong post office in destination for arrangement.)
A: The possible reason for leaving a Collection Notification Card—
A: For oversea parcels, if the sending address is correct,please provide item number to Hongkong Post for requesting a check for the reason of return .(or please provide receiver with a copy of the front and back of the envelope of parcel,and let receiver to inquiry the reason from local post office.
A: If you are tracking a parcel bought online, please contact the sender(seller) to get your tracking number. Or please contact Hongkong Post phone number 2921 2211(available time—Mon-Fri 9am-7pm, Sat 9 am - 5 pm)
A: If the tracking number you entered is corrected, the delivery status will not update after parcel being sent out from Hongkong. It is normal if there is no data when the parcel is just picked up, cause it takes time for uploading shipment information by Hongkong post office. Under this circumstance, please track again later.
Hongkong Post was established in 1841, provides local and overseas postal services.The International Mail Center opened in June 1980 which handles 100 tonnes of mail every day. In July 1990, the Mechanised Letter Sorting System went into test operation. And the speed of mail sorting was improved significantly.
[Track Hong Kong Post Shipments in Batches at One Click]— Track and trace the delivery status of multiple packages on a single page.
[Timely Notification via SMS]— Automatic message with Hong Kong Post tracking result helps to decrease the missing rate of orders.
[Tracking Anywhere]— Workable on PC device and mobile phone, make parcels’ tracking easier wherever you need.
[Easy to Use]— Convenient for online e-commerce purchaser and the merchant to track and handle Hong Kong Post package.