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Greyhound Tracking

Greyhound Tracking

+1-800-739-5020
http://www.shipgreyhound.com/e/pages/Home.aspx
(1 reviews)
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bothlive bothlive
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(1 reviews)
  • Freder says:
    Sep 11, 2019 08:44 am

    The tracking gave an easy shipping time.

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Greyhound | Package Express Tracking

Greyhound Package Express is a Company based in Canada that offers shipping and freight services to over 1,000 destinations. Through its extensive worldwide coverage, the company meets the ever-growing shipping demand with its cost-effective services.

Order Tracking offers parcel tracking services from over 600 couriers including USPS, Yanwen, China Post Group and others. Easily track your Greyhound parcels here!


Greyhound | Package Express Contact

Email: [email protected]
Customer Service Telephone: 1-800-739-5020; 1-800-441-2368 (Inside Sales)

Customer Service Working Hours
(Monday - Friday) - 07:00 am – 7:00 pm


Greyhound | Package Express Tracking Number

The tracking number is the package ID or waybill number, which has 13 characters, for example, GLI 1600 127 606.


Greyhound | Package Express Delivery

Greyhound Package Express caters for corporations, business, and individual shipping needs through various services that include:

  • Standard
  • Priority
  • Direct Drive

Standard
This is a delivery service for the non-urgent shipping items with key features:

  • Pickup and drop-off services during normal business hours
  • Additional transit time for oversize shipments
  • Package shipping depends on the availability of space
  • Web Only – Buy Now is considered Standard Service
  • Available as Door-to-Door, variation, and Counter-to-Counter

Priority
This is a shipping service for the time-sensitive items and whose key features include:

  • Available for less than 800 miles-shipments
  • Available Door-to-Door, Counter-to-Counter, and variation
  • Guaranteed delivery on the next available schedule to the destination of your desire
  • 100% money-back guarantee in case your shipment fails to arrive on time.
  • Pickup and drop-off options which include after-hours

Direct Drive
This is a specialized service for items that require fast shipping by vehicles that travel to particular routes. Its key features are:

  • Available Door-to-Door service only
  • All pickup items must be ready for the service when you place an order
  • Available for shipments within 400 miles of the service address
  • The approximate arrival time depends on the total drive which is determined on estimation



Track your Greyhound parcels and mails delivery


Greyhound | Package Express FAQ

Q: Can I pay for the shipping charges at the destination?

A: — No. You should call 1-800-739-5020 to prepay the shipment with a credit card or apply for a Credit Account.


Q: To which regions can I ship with Greyhound Package Express?

A: — The ‘s services are available across all U.S regions and Canada. You should call 1-877-463-6446 for shipments within Canada. The does not provide cross-border services in Canada or Mexico.


Q: How will the recipient know that a shipment has arrived?

A: — The will notify the addressee through the phone number or email address on the shipping label. If none of the contact detail is provided, the will send a postcard to the recipient.


Q: Can I return a shipment?

A: — Yes. You should contact the seller to initiate the return of an item delivered by Greyhound Package Express.


Q: Do you deliver to apartments and homes?

A: — Yes. The delivery service is only available if prepaid upon the tender of a shipment.


Q: Can you deliver my item even with no one available to receive it?

A: — Yes. Greyhound Package Express will ship and hold the item at its facility for pickup.


Q: Can I insure my Greyhound Package Express item?

A: — Yes. You can purchase additional insurance for a shipping item with a declared value that exceeds $100. The does not provide insurance for shipping items.


Q: Is there a parcel weight and dimensions limitations?

A: — Yes. A package should have a maximum weight of 100 pounds and 29” H 82” L 47” W dimensions.


Q: How does the arrive at an item’s shipping rate?

A: — The charges an item depending on distance, service in use, and shipment weight. Greyhound Package Express has an online Quote tool for purposes of determining shipping rates.


Q: How do I know the shipping status of my item?

A: — You should enter the waybill number to the Track a Package page.


Q: Can I change a shipping order?

A: — Yes. You should, however, do this soonest possible by contacting Customer Care.


Q: What are the guidelines for a refund for the shipping charges by the ?

A: — The following are the refund guidelines:

  • There are no refunds for the Standard service shipping charges. In case of any peril to an item, you should follow the claim process
  • You should apply for a refund within 90 days from the date of delivery
  • The Package Express Refund Department will process all refund requests except for collect shipments
  • If Package Express fails to deliver an item in any other service level, it will refund the overall shipping cost


Q: Can I claim a damaged item with Greyhound Package Express?

A: — You should file a claim in writing to the responsible for delivering or receiving the item within 180 days of the delivery.


Q: I live in a story building, will the deliver a shipment to my door-step?

A: — No. Greyhound Package Express only delivers Personal Goods Shipments up to the ground level.


Q: Must the inspect my shipment?

A: — Yes. Greyhound Package Express reserves the right to inspect shipping items if need be. This is to ensure that the items meet the stipulated delivery standards. Therefore, the company will not transport items for shippers who refuse inspection.


Q: What are the requirements for filing a claim?

A: — The requirements are:

  • A notification in writing to the respective
  • A copy of the waybill to support a claim for loss, damage, and delay of a shipment
  • Asserting liability for any alleged damage or loss
  • Shipping documents such as invoices or receipts


Q: Can I get a free storage service for my shipment on hold?

A: — The allows 3-weekdays free storage after informing you about the arrival of the item. Thereafter, you will incur an additional fee of $5 per day. You should pick up your item from the ‘s facility within 30 days, failure to which the company will get rid of it.


Q: How do I find a Greyhound station for my package shipping?

A: — Visit the ‘s website and use the online Find a Location tool.


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