The easiest tracking solution for parcels throughout the globe. GDEX was founded in 1997 to provide express delivery service for both the local and international market. It is the most advanced order tracking tool.
You can contact our customer service in order to get details of your shipment.
The expected delivery time of shipments vary depending upon the place they are delivered to.
§ 2-3 working days for local shipments.
§ 4-7 working days for international shipments.
Ø Order Confirmed: It means that the seller has received and accepted your order.
Ø Order Dispatched: It means that the item has been shipped from the country of origin and is en route to the destination country.
Ø Item Delivered successfully to Consignee: It means that the parcel is delivered to the recipient on the provided address.
Ø Unsuccessful Delivery Attempt: It usually means that the parcel could not be delivered successfully to the consignee because the carrier could not find the address or the consignee was not available at the time of delivery.
Ø Order Delayed: Sometimes your order can be delayed for so many reasons; the post office is out of work, the address could not be found or the buyer is not available.
A:— It means that the item has been shipped from the country of origin and is en route to the destination country.
A:— It will be provided to you through your email if you have sent the parcel by online service.
A:— Yes. If the products are damaged or if wrong products are being sent to you, you may return them within a week.
A:— Normally, the transit time is 2-3 working days for local orders and 4-7 working days for international orders. The working days are from Monday to Friday.
A:— In order to tract your GDEX parcel you need to enter the tracking or reference number. With one click you will get all the details of your shipment be it local or international. If you are unable to tract your order using these numbers, you can take help from our customer service. We will be pleased to assist you in tracking your order.
A:— It is because the item could not be delivered successfully to the consignee. There can be various reasons behind this. The consignee was not available at the time of delivery, the carrier could not find the address of the buyer or the consignee refused to accept the order claiming that it was the wrong product. For further details you can contact our customer service.