This is a multinational courier company that offers express delivery, logistics, and supply chain management services. The company was founded in 1989 and the Headquarters is in Hyderabad-India.
Customer Care Telephone:
Email: [email protected]
The tracking number consists of 9 digits, for example, 671813058.
The courier offers both domestic and international delivery services that include:
This is a cost-effective delivery service for the time-sensitive shipping items and has the following key features.
This is a faster delivery service as compared to the normal standard and has the following key features.
This is a tailored service for the urgent shipping items that require multimodal deliveries to the metro and non-metro regions.
This is an improved version of the Premium Service for the time-sensitive shipping items to all India’s major ports. The delivery period is 12 hours/before the next day at noon and serves specific locations.
The transit time is the approximate delivery time for a shipping item. GATI website has a transit time calculator for delivery time estimation. The time varies depending on the weight, origin, and the destination of the shipping item.
A:— GATI is liable for the loss or damage of a shipping item only if a claim is lodged within 30 days-window of delivery receipt.
A:— Enter the 9 digits-docket/reference number on GATI tracking e-portal. Or you can track your GATI parcels here. Just enter and click, then get what you want.
A:— You should contact GATI Customer Care through 1860 123 4284 for any queries regarding your shipping item. Also, you can lodge a claim through the complaint page on GATI website.
A:— No. GATI prohibits the delivery of dangerous goods, counterfeit jewelry, fragile material, hazardous substances, liquid material, and filled cylinders.
A:— You are eligible for a refund by GATI if there’s a delay in the delivery of your shipping item. However, this excludes factors such as natural calamities and political chaos.
A:— Your claim will be settled in case of:
A:— Log in to GATI online portal to schedule an item pickup from a region served with the courier. Alternatively, you should call the Customer Support for further instructions.
A:— GATI website has an online locator tool that tells about the regions with GATI coverage.
A:— Yes. This is possible through the Cash on Delivery option that GATI offers.
|Delivered||Item successfully delivered|
|Arrived at destination||The item is at the destination station|
|Shipment booked||Item booked for delivery|
|Departed from origin||The shipping item left the origin station|
|Received||The shipping item has been received at the station|
|In transit||The item delivery is on course|
|Out of delivery||The delivery package left the courier station|
|Check-in – International Operation Center||The item received and recorded at the courier international center|
|Out of next station||The item is out for next station delivery|
|Returned||The item sent back to the addresser|
|Delivery appointment secured on this date/time||The delivery booked for a specific date or day|
|Normal Item Appointment||The normal item delivery booked|
|Item is in transit||The item delivery is on course|
|Item awaiting departure||The item is at the terminal pending delivery|
|Item En route to the destination||The item delivery is on course|