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Gati KWE Tracking

Gati KWE Tracking

+91 1800-180-4284
http://www.gatikwe.com/
(1 reviews)
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bothlive bothlive
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(1 reviews)
  • Lauren says:
    Sep 26, 2019 03:24 am

    I dont know why these guys hold my parcel for 1 month???

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Gati KWE Tracking

This is a combined-venture multinational courier company, founded in 1989 and the Headquarters is in Hyderabad, India. The joint venture is between India’s Gati and Japan’s Kintetsu World Express. With its rich shipping resources, the company provides delivery services across nearly all districts in India.

Order Tracking offers parcel tracking services from over 600 couriers including EMS(ePacket), Yanwen, China Post Group, India Post and others. Easily track your Gati-KWE parcels here!


Gati KWE Contact

Customer Care Call Number: 040-71204284; 040-27844284
Email: [email protected]


Gati KWE Tracking Number

The tracking number has 9 digits, for example, 123456789.


Track your Gati KWE parcels and mails delivery


Gati KWE Delivery

The courier offers domestic and international shipping services that include:

  • GATI KWE Express
  • Express Plus
  • Premium
  • Premium Plus

GATI KWE Express
This is a cost-effective delivery service for the time-sensitive shipping items and has the following key features.

  • Point-to-point distribution services
  • Tamper-proof transit-Octoi clearance
  • Package tracking feature
  • SMS and email updates
  • Weather-proof container vehicles
  • FOD, COD, and DOD payment methods
  • Holiday and weekend pickup and delivery services
  • Last-mile delivery
  • Door-to-Door delivery
  • E-billing/POD

Express Plus
This is a quick delivery service compared to the normal standard and has the following key features.

  • Direct route connectivity across India
  • Multimodal (24, 48, and more than 48hrs) deliveries to both metro and non-metro regions.
  • Secure delivery service
  • Ideal for urgent shipping items

Premium
This is a service designed for the urgent shipping items that require multimodal deliveries to the metro and non-metro regions.

Premium Plus
This is an improved version of the Premium Service for the time-sensitive shipping items to all India’s major ports. The delivery period is 12 hours/before the next day at noon and serves specific locations.


Gati KWE FAQ

Q: When will I receive my item in transit?

A: - The transit time of a shipment is based on the weight and distance between two regions (origin and destination). Gati KWE website has a Transit Time Calculator to estimate the delivery time.


Q: How do I schedule a pickup with Gati KWE?

A: - You should request a pickup by calling Customer Care or filling an online pickup form.


Q: What documents should I have to ship an item in India?

A: - Gati KWE’s webpage has documents option on the tools section that gives the necessary information regarding shipping documents.


Q: Under what circumstances will I receive a Freight refund by the courier?

A: - You will only receive a refund in case of a delay in item delivery.


Q: Is there an alternative to lodging a claim through writing to the courier?

A: - Yes. You can alternatively call Customer Care to file a claim.


Q: Can I ship dangerous goods with Gati KWE?

A: - No. The courier prohibits shipping dangerous goods among other items including, fragile material, hazardous material, jewelry, and liquid material.


Q: What does OBN mean?

A: - This is an Observation Note


Q: Are there locations that I will not receive a refund?

A: - Gati KWE does not provide refunds for shipments across the North-Eastern region.


Q: When should I lodge a claim?

A: - You should make a claim within 30 days from the date of delivery.


Q: What makes a claim eligible for settlement?

A: - Your claim is eligible in case of:

  • Undelivered shipping item
  • Item booked on the courier desk
  • A damaged shipping item
  • A lost shipping item


Q: Does Gati KWE serve my location?

A: - Gati KWE website has an online locator tool that tells about the regions the courier serves.


Q: Will Gati KWE collect payment from the consignee on my behalf?

A: - Yes. This is possible through the payment option of Cash on Delivery.


Q: How do I know the shipping status of my item?

A: - Use the Docket or Reference number of your shipment to track on the courier’s website.


Status Description
Item delivered Item delivered to the destination address
Item arrived Item is at the destination courier office
Item returned Item sent back to the shipper
Item in transit Item delivery is on process
Undelivered-delivery address closed Item not delivered due to closure of the delivery address
Item departed its origin Item left its initial location
Item is out for the next station Item is out for delivery to the next courier station
Undelivered-addressee reused Item not delivered because the addressee refused it
Item booked Item booked for shipping at the courier office


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