FedEx Ground is a subsidiary company of the FedEx Corporation that offers Surface delivery services. It was founded in 2,000 and the Headquarters is in Moon, Pennsylvania-United States.
Customer Support Telephone: 1-800-463-3339
This is the shipment reference number that has up to 12 digits, for example, 123456789358.
The FedEx Ground shipping service covers all the US regions, Alaska, Hawaii, and Canada. It is a cost-effective delivery service with the following key features:
It takes 1-5 business days to deliver shipments across the U.S and 3-7 business days to Hawaii and Alaska.
A:— FedEx Ground offers time-specific deliveries. You should, therefore, request FedEx Ground to deliver your shipping items between 5:00 pm and 8:00 pm.
A:— You should request FedEx Ground to hold the shipping item at a nearby courier location or office.
A:— FedEx Ground has a Request Vacation Hold option to postpone deliveries to your home address. However, the delivery suspension only lasts up to a maximum of 14 calendar days.
A:— FedEx ground notifies you of delivery through door tags that may contain the following information:
A successful shipment delivery
A:— Normally, FedEx Ground does not offer Saturday pickup services. However, you can request the service which will involve an extra handling fee.
A:— FedEx Ground, will upon a request by the shipper, offer pickup services to a different location or address at an extra fee.
A:— FedEx Ground has a Signature Proof of Delivery which is an image of the addressee’s signature. You will be able to obtain this signature via fax, delivery by FedEx, and electronic shipping solution.
A:— Yes. FedEx provides a variety of C.O.D payment options for the U.S and Canada customers. These options include:
A:— Enter the shipment reference number of the e-tracking portal to get your tracking status.
A:— You can ship alcohol with FedEx if you only hold a federal or state license.
A:— Write to FedEx Ground stating the date, your shipping record, and tracking ID. You should also, attach copies of the supporting documents proving the value of the item extent of the damage.
A:— You should get in contact with the FedEx Customer Service through 1-800-463-3339 immediately you discover this. However, the discovery should be within 60 days from the delivery date.
A:— Yes. There are three options, namely:
A:— No. FedEx Ground does not offer insurance for shipping items. If need be, you should purchase insurance from a third-party company.
A:— FedEx ground is only liable to maximum compensation of $100 of the declared item value. The figure may change if the declared value is higher as per the FedEx Service Guide.
A:— FedEx Ground has the sole rights to refuse or reject shipping items for these reasons:
A:— The party who initiates the Return process will be liable for all the costs associated with it.
A:— There are various reasons for undeliverable items that include:
A:— The rates are based on origin and destination distance, the shipment weight, and service. FedEx has a Rate and Ship tool for estimating shipping rates.