This is a subsidiary of the FedEx Corporation that specializes in the transportation of the Less than Truckload (LTL) shipments. Through this service, FedEx ensures speedy delivery for the time-sensitive LTL across the USA, Mexico, and Canada. The efficiency of the Freight shipment is attributed to the courier’s sufficient delivery resources.
Customer Support Number: +1 800 463 3339; + 1 866 393 4685
The FedEx Freight tracking number is the PRO or FB number which consists of up to 16 digits, for example, 7757729438494367.
FedEx offers Freight Shipping services for the LTL deliveries both nationally and internationally. Here are the main types of Freight delivery services.
FedEx Freight Economy
FedEx Freight Priority
FedEx Freight Economy Parcel Delivery
This is a cost-effective delivery service for the LTL shipments throughout the US and to international destinations. It has the following key features:
FedEx Freight Priority Parcel Delivery
This is a delivery service for the time-sensitive LTL shipments across the vast USA regions, Mexico, and Canada. The service has the fastest transit times and the key features are:
The FedEx Freight transit time depends on the type of service, the distance between the package origin and destination, and the shipment weight. For instance, it takes 1-3 business days via the FedEx International Priority Freight while 5 business days for the FedEx International Freight Economy.
A:— The shipment will be held at the delivery location for a maximum of 7 days. Failure to pickup will cause a return of the item to the nearest FedEx station. You will receive a tracking status update indicating that your item is no longer on hold. You should call the FedEx Customer Support for more information about your shipment.
A:— Enter the tracking (PRO/FB) number on the top of this page FedEx Freight e-tracking portal.
A:— To request an address change of an item in transit, visit the FedEx website and enter the tracking number. You will get multiple options and select Change Address.
A:— Your package will be held at a FedEx station for collection in case you miss all the delivery attempts. You should call the FedEx Customer Support for another delivery attempt to the same or different location.
A:— FedEx rate change is attributed to the Company’s operational cost that includes equipment replacement and fuel cost among other factors. To provide efficient, reliable, and world-class freight services, FedEx evaluates and makes necessary adjustments to the shipping rates. These changes affect the following freight shipments.
A:— FedEx has a Rate Tools application for shipping cost calculation and estimation. You should enter the freight shipment details to estimate the shipping cost of your item.
A:— FedEx offers Global Returns services to over 190 countries. You should visit the FedEx website to confirm that the country you intend to send back the shipment is on the list. The original shipper will incur the Return Freight cost.
A:— The immediate solution would be to track your shipping item via the FedEx tracking number. This will enable you to get real-time status information concerning the item. If this step does not answer your question, contact FedEx Customer Support.
A: - FedEx Freight encourages you to declare the value of your item for liability purposes. The declared value will be used to determine the compensation amount in the event of shipment loss or damage?
A:— The signature and extra recipient details may lack in some territories/countries. If unavailable, the information fields are marked N/A.
A:— Under very rare circumstances does an item get damaged in FedEx hands. However, in the event of damage, you should file a claim through the FedEx Online Claims Tool within 21 working days of receipt. Fill and submit the claim form to FedEx Customer Support through the mail, email, and Fax.
A:— FedEx strives to guarantee timely deliveries. However, there are unforeseen instances that may lead to delays in delivery. For such a case, FedEx has a Money Back Guarantee refund policy for even a minute delay-delivery.
A:— There are various reasons for unsuccessful deliveries including:
A:— No. FedEx does not offer insurance cover for consequential loss as per the courier terms and conditions.
A: - Yes. To change the arrival time, log in to the FedEx Delivery Manager mobile application and select the shipment to reschedule. Choose the delivery day or time of your desire which will involve an additional fee depending on the delivery location.
[Ideal for e-commerce] – Follow-up on your online business items with convenience.
[Useable over PC and mobile] – Track your shipping item through mobile and PC devices at your convenience.
[Real-time SMS notification] – Receive regular status updates of your shipment on your mobile device.
[Track and Trace Bulk freight shipment] – Make multiple tracking of your shipping items in a single click experience.