I didn't get my items yet
The Egypt post, also known as The National Postal Authority, is an Egyptian government-owned Corporation. It was founded in the year 1865 and is dedicated to offering both postal and financial services. Its 15 decades existence has seen its operations inspired by the rich Egyptian culture. For this reason, it is one of Egypt’s key economic pillars.
Over recent years, Egypt’s postal services have witnessed great technological advancements. Thanks to the latest innovations that have enabled the citizens to trade both locally and internationally. This is attributed to the e-commerce portal and the mobile app that are accessible to all members of the public.
The Egypt post has 4000 established countrywide branches. Among the local and international postal services offered by this Post are the provision of postal, registered mail, express mail, cash on delivery, and parcel services. The cost incurred in all these is relatively affordable for all citizens. In addition, the Egypt Post provides bill payments services.
In addition, Egypt Post has an important national role in social responsibilities demonstrated by being the arm for the government to offer many services to its citizens such as Pension Payments, utility bills, and many other bill services Payments.
Customer Service Center Telephone: 16789
: 08008002800- (Toll-free landline)
International calls Telephone: (20) 235315900
Customer Service Centre working hours
08:00 am – 10:00 pm (Saturdays-Thursdays)
10:00 am – 07:00 pm (Fridays and Holidays)
The tracking number consists of digits and letters. It can have up to 8 digits. The barcode number starts with two letters, followed by the 8 digits and ends two other letters. An example of this is GH012345678VW.
The delivery and transit time for the international parcel depends on the delivery country. The Egypt post has a system that calculates the delivery time. You can download the Egypt post from both Google Play and Apple stores. Alternatively, you can visit the Egypt post website. Fill in the delivery form on the online portal by indicating the particulars of the parcel to be shipped. This includes:
§ The dimensions of the item (Height, length, and width)
§ The nature of the parcel (whether merchandise or documents)
§ The weight of the item
The delivery time is an approximation of the time it will take for your parcel to arrive at the desired destination. This transit time is calculated automatically and the result is based on the average of the previous six months’ data. It is from the data that you can estimate when the package will be delivered.
However, you should note that this is a rough estimation hence the actual time may be slightly different. In addition to this, you should indicate the country and city to which the parcel is to be delivered.
A:— The cost depends on the destination in which the parcel is to be delivered. Different regions have different charges. The charges are also based on the weight of the package.
A:— Enter the 12-digit tracking number in the mobile application or on our website. This tracking system will enable you to view the status of your delivery item. However, you can use a third party tracking system. Consult Ordertracking services for efficient and timely delivery updates.
Through its shipping time calculator, you will be able to make a rough estimation of the period to receive your package. For more information or inquiries about this, contact our Customer Care Center.
A:— The prohibited items for an international post include precious stones and jewelry, live animals, drugs, flammable materials, narcotics, and pornographic materials.
A:— The delivery time of an item depends on the method and the region of delivery. The Egypt post has an online portal that offers a shipping time calculator. This will enable you to make a rough time estimate of your parcel delivery.
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