Hello, what does in transit to destination mean? is it on the way to my adress or the city/ country?
DPEX is a leading Express and Ecommerce service provider in Asia. It was founded in 1999. It is based in Singapore with operations in different countries including Australia, Cambodia, China and so on. DPEX is well known for its on time delivery services and is an easy-to-use tracking solution for parcels worldwide.
If you have any question regarding shipment tracking you can freely contact us. We are glad to assist you in tracking your shipment.
Phone: +65 6781 8888 (Main Line), +65 6543 0110 (Call Centre)
Email: [email protected]
DPEX delivers shipments across the world. The transit time may vary depending upon the destination country.
Not Found: Usually the tracking information may not appear online immediately. It is because the carrier has not yet entered tracking information for your order. If this tracking status is shown, you must wait for a while and track again.
In Transit: This tracking status means that your order has been shipped from originating country and is en route to the destination country.
Pick Up: It means that your item has arrived at a local delivery point. You can pick it up from there or it will be delivered to you on the given address.
Delivered: It means that the parcel was successfully delivered to the consignee.
Undelivered: It means that your parcel was not being delivered. There can be various reasons for unsuccessful delivery attempt.
A:— In order to track your parcel, you need to visit the DPEX website and enter your tracking number. With one click you will get all the status updates on a single page anytime and anywhere.
A:— It means that your parcel has been dispatched from the country of origin and is now en route to the destination country.
A:— Sometimes, there can be a delay in the delivery time of your shipment. Various reasons may lead to this e.g. the consignee was not available at the time of delivery, the carrier was unable to tract the address of the buyer etc.
A:— Normally, the orders are delivered to the customers within the transit time. If there is a delay in your order you can contact our customer service. We are pleased to assist you in tracking your order.
A:— If you have emailed our customer service in working days ( Mon-Fri) you will get a response within 24 hours.
A:— DPEX ships local as well as international parcels. You can send your parcel to any country of the world.
Hello, what does in transit to destination mean? is it on the way to my adress or the city/ country?
Hi Chizoba, yes you' re right. The status "In transit to destination" means your package is on the way to your country/city.
I have been waiting for my parcel more than a week now the estimation time was between the 27-01 but yet haven't got it..I so disappointed on you I really need to know if what's going on.
Hello Miranda, we are sorry to hear about that but we are just third-party tracking service provider. We offer free and multiple tracking for users but can not help with this. If you want to learn the what happened with your package, better to call directly to carrier, the DPEX Express. Here is its website- https://dpex.com/
I want to know what's going with my parcel
I am still waiting on a package from Pakistan (to Australia). It has been 19 days and supposedly has been "in transit" for the last 9 but the website still shows the package as being in Pakistan. Compare this company to DHL and there is no comparison. DHL have way better tracking information and can manage to deliver a package within 5 days in the middle of a pandemic! DHL have done that 3 times in the last 5 weeks and so that is not a fluke. DPEX are extremely slow, provide a crap tracking website and never respond to any emails. I would hate my business to be connected with theirs in any way. I will not deal with any vendor that uses them. It will now be a standard question that I ask. You use DPEX? Well sorry vendor but I am not buying anything from you.
Tidak akan pernah memakai jasa depex ..mengecewakan..pengiriman 1 bln belum sampai bahkan tidak ada tangung jwbnya
This has to be worst carrier company ever to exist. I've been trying to contact them on my parcel but no response going on 3 week without, i m one angry and disappointed customer wish i never crossed path with such pathetic service
DPEX has the best service ever. My parcel was delivered right on time.