DPEX is a leading Express and Ecommerce service provider in Asia. It was founded in 1999. It is based in Singapore with operations in different countries including Australia, Cambodia, China and so on. DPEX is well known for its on time delivery services and is an easy-to-use tracking solution for parcels worldwide.
If you have any question regarding shipment tracking you can freely contact us. We are glad to assist you in tracking your shipment.
Phone# +65 6781 8888 (Main Line)
+65 6543 0110 (Call Centre)
Email: [email protected]
DPEX delivers shipments across the world. The transit time may vary depending upon the destination country.
§ 2-3 working days for local shipments.
§ 3-5 working days for international shipments.
v Not Found: Usually the tracking information may not appear online immediately. It is because the carrier has not yet entered tracking information for your order. If this tracking status is shown, you must wait for a while and track again.
v In Transit: This tracking status means that your order has been shipped from originating country and is en route to the destination country.
v Pick Up: It means that your item has arrived at a local delivery point. You can pick it up from there or it will be delivered to you on the given address.
v Delivered: It means that the parcel was successfully delivered to the consignee.
v Undelivered: It means that your parcel was not being delivered. There can be various reasons for unsuccessful delivery attempt.
A:— In order to track your parcel, you need to visit the DPEX website and enter your tracking number. With one click you will get all the status updates on a single page anytime and anywhere.
A:— It means that your parcel has been dispatched from the country of origin and is now en route to the destination country.
A:— Sometimes, there can be a delay in the delivery time of your shipment. Various reasons may lead to this e.g. the consignee was not available at the time of delivery, the carrier was unable to tract the address of the buyer etc.
A:— Normally, the orders are delivered to the customers within the transit time. If there is a delay in your order you can contact our customer service. We are pleased to assist you in tracking your order.
A:— If you have emailed our customer service in working days ( Mon-Fri) you will get a response within 24 hours.
A:— DPEX ships local as well as international parcels. You can send your parcel to any country of the world.