My tracking number 500920593121
DPEX is a leading Express and Ecommerce service provider in Asia. It was founded in 1999. It is based in Singapore with operations in different countries including Australia, Cambodia, China and so on. DPEX is well known for its on time delivery services and is an easy-to-use tracking solution for parcels worldwide.
If you have any question regarding shipment tracking you can freely contact us. We are glad to assist you in tracking your shipment.
Phone: +65 6781 8888 (Main Line), +65 6543 0110 (Call Centre)
Email: [email protected]
DPEX delivers shipments across the world. The transit time may vary depending upon the destination country.
Not Found: Usually the tracking information may not appear online immediately. It is because the carrier has not yet entered tracking information for your order. If this tracking status is shown, you must wait for a while and track again.
In Transit: This tracking status means that your order has been shipped from originating country and is en route to the destination country.
Pick Up: It means that your item has arrived at a local delivery point. You can pick it up from there or it will be delivered to you on the given address.
Delivered: It means that the parcel was successfully delivered to the consignee.
Undelivered: It means that your parcel was not being delivered. There can be various reasons for unsuccessful delivery attempt.
A:— In order to track your parcel, you need to visit the DPEX website and enter your tracking number. With one click you will get all the status updates on a single page anytime and anywhere.
A:— It means that your parcel has been dispatched from the country of origin and is now en route to the destination country.
A:— Sometimes, there can be a delay in the delivery time of your shipment. Various reasons may lead to this e.g. the consignee was not available at the time of delivery, the carrier was unable to tract the address of the buyer etc.
A:— Normally, the orders are delivered to the customers within the transit time. If there is a delay in your order you can contact our customer service. We are pleased to assist you in tracking your order.
A:— If you have emailed our customer service in working days ( Mon-Fri) you will get a response within 24 hours.
A:— DPEX ships local as well as international parcels. You can send your parcel to any country of the world.
My tracking number 500920593121
I wouldn't advice anyone to use Dpex as a delivery option ....its been a week still waiting for my parcel to be delivered no communication...when I track its say pending customs inspection......
The status of my package (tracking #: 500720894833) has been "on hold - customs - pending customs inspection" since February 8th 2021... Please advise when I can expect delivery??? and what the hold up is???
Me and you are in the same boat . These people liar a lot I’m so annoyed. Mine shows that it’s been released from customs but they know nothing about that. How? I do not know
Me too since 5th of March it says on hold ...customs pending inspection
I didn’t know you guys were this terrible,I won’t order anything with you guys as delivery option ever again. FedEx delivered my package in one week n I was notified twice,I didn’t get any call or text from you guys but I said you attempted delivery.
Based off my own experience and the terrible reviews on this company, I am forced to file a law suit. If anyone is currently experiencing problems, please contact me
Why is my parcel delayed because of Linehaul Delayed at Shanghai
Dpex is horrible ! Wouldn’t recommend it to anyone.. Been waiting for my parcel for the last 14 days ! And they said they deliver in 10 days .. It is the worst! I have tracked my order on their App and they last updated on the 7th of September (saying In transit to destination) and it is the 14th today ! Still no change ..
So my advice to yall is to Stay away from Dpex !
Folks...My experience with DPEX delivery was similar to most - no knock(s) and no deliver card. To make things worse, DPEX Sydney has no customer helpline that I could call to arrange for alternate delivery.... after some digging, I realised that DPEX has outsourced their Syd (not sure for rest of Aus) delivery to TOLL and I was able to arrange for alternate delivery swiftly. So reach out to TOLL folks - good luck !
Contact TOLL Australia
13 15 31
8am - 6pm AEST Mon to Fri
8am - 5:30pm AWST Mon to Fri
8am - 4pm AEST/AWST Sat
Closed Sundays & Public Holidays
Had ordered a wig from aliexpress which was supposed to be delivered days ago, please i highly recommend that u avoid using this shipping line at all costs.
Been waiting for my parcel for almost 2 months takes ages to receive my parcel .
Very disappointing ☹️
Horrible service. Been waiting for my son's birthday present for over 3 weeks. Tracking states attempted to deliver and no one home. We're in stage 4 lockdown and haven't been able to leave the house, so unsure how the courier didn't find anyone home?? No we have to wait for another how many days/weeks before they re-deliver...