Chronopost Tracking

Chronopost Tracking| Chronopost Suivi

You can track and trace Chronopost parcels by inputting tracking number, easy for viewing delivery detail in batches.

Chronopost customer service phone number

+33 (0)969 391 391 (Monday to Friday from 8:00 am to 7:00 pm and on Saturday from 8:00 am to 12:00 pm)

Chronopost tracking number format/example

In France: 13-digit code 2 letters + 9 numbers + 2 letters (e.g. XX123456789FR)
Package from other countries: 15-digit code

Track Chronopost Package| FAQ

Q: What’s the Chronopost transit time /delivery time?

A: 1 to 3 days* to the main global economic centers. (Manhattan, Washington, Dubai, Beijing, Tokyo or Sydney)

Q: What should I do if my Chronopost package got damaged/loss?

A: —If you are the receiver, reservations are necessary with completed dated and signed when receiving the package, then you can contact the sender to make a claim.
Please contact customer service of Chronopost for no later than 14 days (for domestic parcel) or 21 days ( for international parcel)
—If you are the sender, you can contact the Chronopost for compensation. Please contact customer service of Chronopost for no later than 3 days (for domestic parcel) or 21 days ( for international parcel)

Q: Is there any way to change the Chronopost delivery time?

A: The receiver will get an email or SMS with the delivery date, and the receiver can schedule the redelivery within the following 6 days. Or make the parcel to be received by the receiver’s neighbor/ Pickup shop.

Q: What will happen if I missed the Chronopost delivery and will be unable to get back home for a few days?

A: You can get the parcel from the following depot within—

• 14 days in the post office and Chronopost agency
• 8 days Pickup Relay
• 3 days in pickup station.
  If you can’t get to these depots before the deadline above, the parcel will be returned to the sender.

Chronopost tracking

Chronopost is wholly owned by GeoPost（La Poste Group), which is the second largest carrier in Europe, ships to more than 230 countries, with the advantage of holding the status of a customs agent, which means faster and easier custom clearance.

Ordertracking—Track Chronopost Parcels

[Bulk track and trace tool]— Suitable for tracking Chronopost parcels in batches at the same time.
[Different Platform is workable]— You can get Chronopost tracking results anywhere you need.
[Automatic SMS Notification]— Easy to get delivery detail of Chronopost packages anytime.
[Ideal for E-commence Trader]— Make managing the delivery status easier for purchasers and merchants.