You can track and trace Chronopost parcels by inputting tracking number, easy for viewing delivery detail in batches.
+33 (0)969 391 391 (Monday to Friday from 8:00 am to 7:00 pm and on Saturday from 8:00 am to 12:00 pm)
In France: 13-digit code 2 letters + 9 numbers + 2 letters (e.g. XX123456789FR)
Package from other countries: 15-digit code
A: 1 to 3 days* to the main global economic centers. (Manhattan, Washington, Dubai, Beijing, Tokyo or Sydney)
A: —If you are the receiver, reservations are necessary with completed dated and signed when receiving the package, then you can contact the sender to make a claim.
Please contact customer service of Chronopost for no later than 14 days (for domestic parcel) or 21 days ( for international parcel)
—If you are the sender, you can contact the Chronopost for compensation. Please contact customer service of Chronopost for no later than 3 days (for domestic parcel) or 21 days ( for international parcel)
A: The receiver will get an email or SMS with the delivery date, and the receiver can schedule the redelivery within the following 6 days. Or make the parcel to be received by the receiver’s neighbor/ Pickup shop.
A: You can get the parcel from the following depot within—
Chronopost is wholly owned by GeoPost（La Poste Group), which is the second largest carrier in Europe, ships to more than 230 countries, with the advantage of holding the status of a customs agent, which means faster and easier custom clearance.
[Bulk track and trace tool]— Suitable for tracking Chronopost parcels in batches at the same time.
[Different Platform is workable]— You can get Chronopost tracking results anywhere you need.
[Automatic SMS Notification]— Easy to get delivery detail of Chronopost packages anytime.
[Ideal for E-commence Trader]— Make managing the delivery status easier for purchasers and merchants.