This is a logistics company founded in 1983 and whose Headquarters is in Mumbai, India. The company offers Express Courier services to Southern Asia regions and across India.
Customer Care Call Number: 1860 233 1234; 022 6260 1234
Email: [email protected]
The tracking number is the Waybill or Reference number that has 11 digits, for example, 79034111122.
The Courier offers a wide range of delivery services that include:
This is a speedy delivery service for time-critical domestic shipments and has the following key features:
This is a day and time-definite delivery service for India shipments. It has a door-to-door delivery service for shipping items weighing a minimum of 10 kg and key features are:
Airport to Airport
This is an Air Freight service by the Blue Dart Aviation flights to select regions in India with key features:
This is a delivery service by Dart trucks for time-sensitive shipments that require special handling with the below key features:
The Courier offers international shipping solutions to over 220 countries globally through a partnership with the DHL Express Worldwide. The key features of this shipping service are:
A: - Bluedart Courier has a Location Finder tool on its website that guides shippers on regions that it covers.
A: - Yes. You should contact Customer Care for this course of action.
A: - You should contact Customer Care to schedule a re-delivery.
A: - The Courier has an online tracking tool that gives the status of shipments.
A: - Enter the Waybill or Reference number of your shipping item to the tracking section on the Courier’s website.
A: - You should use the Service Guide or Price Finder to establish the shipping cost. Alternatively, you can contact Customer Care for further instructions.
A: - No. Bluedart does not deliver shipments to P.O Boxes or Postal addresses but to the receiver’s address on the item label.
A: - Any claim should be filed in writing within 30 days of handing over the shipment to the Courier.
A: - The courier offers tracking solutions and professional manpower to effectively handle shipments. However, you can still purchase insurance for a shipment at your own cost.
A: - No. The Courier does not allow claims for an item whose delivery fee is pending.
A: - An item may be unacceptable if:
A: - The charges by DHL depend on the volumetric or actual weight per shipment. This implies that the higher the weight is the shipment charges.
A: - The courier will be liable for a maximum compensation of $100 of the declared value of an item.
A: - The courier strives to ensure timely shipment delivery through DHL schedules. However, Bluedart will not be responsible for any damage or item loss caused by the delays.
A: - No. Bluedart does not accept payments such as Cash on Delivery for international shipments.
A: - DHL reserves the right to inspect a shipment without prior notice to the shipper. This is in a bid to ensure the items meet the safety, Customs, and other regulatory standards.
|Shipment Delivered||The shipment is in the hands of the receiver|
|Shipment Arrived at Hub||The shipping item is at the Courier Hub pending delivery|
|Shipment Out for Delivery||The shipment is out for delivery from the Courier station|
|Network Delay-Will Impact Delivery||The courier is experiencing network delays that will affect the delivery|
|Shipment Picked Up||The shipment picked up for delivery|
|Shipment Further Connected||The consignment is given to another courier for delivery|
|Shipment In Transit||The shipment delivery is on course|
|Shipment Undelivered||Shipment delivery unsuccessful|
|Shipment at the Customs Office||Shipment is at the Customs for clearance|