This is a government-owned entity that is responsible for the provision of postal services in Bahrain. In addition, it is also involved in other business activities including banking and finance, real estate, and logistics services among others.
It operates under the Ministry of Transportation and Telecommunication. Over the years, the Bahrain postal services have evolved to the e-services system. This is aimed at improving the living standards of people in the Bahrain Kingdom.
The National Contact Center Telephone: 800 8001
Email: [email protected]
Customer Service Working Hours
07:00hrs - 19:30hrs (Saturday to Thursday)
The Bahrain post offers tracking services (Track and Trace) for the items/parcels in transit. You are required to enter the item number on the Bahrain Post website. You will receive real-time information concerning your shipping item.
Bahrain Post provides delivery services for international packages in three different ways. This includes:
This is a postal service ideally offered for commercial entities. It is suitable for those businesses that require regular and large quantity distributions. Below are the terms for this service.
§ The shipping items are only dispatched through one way/method.
§ The mail packages are sorted according to the countries of destination.
§ All the international parcels are only dispatched from the Bahrain Post Office.
§ The shipment items are limited to weight, volume, and explicit content.
§ The international parcels won’t be labeled if not delivered return to’ or statements with similar meaning.
The Bahrain post has categorized different delivery destinations into various zones. Therefore, the transit time of your parcel depends on the zone in which your intended country lies.
This service is offered for the delivery of parcels, commercial items, and other items that are traceable and can be tracked. It acts as a fast, reliable, and efficient delivery method. It offers various convenient services including the hand to hand delivery to the place of your desire. It covers a wide range of zones hence very effective for your international parcels. Below are the terms for this service.
§ All parcels must satisfy the recommended dimensions and weight conditions.
§ The mail items should be packaged and sealed properly as per the terms of delivery.
§ The delivery fees should be paid in advance.
§ The details of both the sender and the recipient should be fully filled in.
This is a delivery service offered for parcels and letters. It allows you to register the mail so that you can retrieve it in case it is not delivered to the addressee.
Generally, the delivery time of any parcel/item depends on the method used. Also, the rates charged vary depending on the delivery method chosen.
Q: What is the cost of sending an international parcel/item?
A: - The cost of making an international post depends on the country of destination and the method used. For full rates of sending your parcel/item, please visit our website.
Q: How do I track my item?
A: - The Bahrain Post provides the Tack and Trace service which enables clients to locate their parcels. Log in to our website and enter the item number for it to be tacked. You can also use a third party tool for the tracking services. Ordertracking will, in this case, serve you right. Through it, you will be able to get regular updates of the location of your parcel/item. You can do this with ease at the comfort of your home.
Q: How can I contact the customer service center?
A: - For any queries, comments or compliments about our services, please get in touch with our customer service center. Telephone (800 8001) or email us at [email protected].
Q: How long does it take to deliver an international parcel?
A: - The delivery/transit time depends on the method used and the country of destination. However, you can calculate the shipping time through the shipping time calculator provided on our website. Please fill in the required mailing details carefully for the best time estimate. The estimated time for the delivery is a rough approximation of the time it will take to have your item/parcel delivered.