It' been more than one month. Where the hell is my package??!! No update no customer service. Worst company!!!
They wrote the package was delivered, I had to wait 2 months for me to get an empty package. They stole what is inside and gave me an empty box I had to pay double the money.
Does it take one week to deliver a parcel within Athens? My parcel arrived to their facilities on 15th of January and only on 22nd they tried to deliver it to me. I stayed at home all day waiting for the parcel and no one came, I didn't received any calls either. In the evening I got the message that there was an attempted delivery and to choose new dates I had to call the provided number. I called them and explained the situation and they said that I can choose other date for delivery but not tomorrow or I can take the parcel myself. I think they didn't even try to deliver it to my home because I literally was at home all day and didn't hear a bell ring nor knock on a door neither received a phone call. I think they are doing this on purpose so people would take the parcels from their office. Delivery was about 20$ and it took almost 3 weeks to get the parcel from UK. This is ridiculous!
It' been more than one month. Where the hell is my package??!! No update no customer service. Worst company!!!
They wrote the package was delivered, I had to wait 2 months for me to get an empty package. They stole what is inside and gave me an empty box I had to pay double the money.
Does it take one week to deliver a parcel within Athens? My parcel arrived to their facilities on 15th of January and only on 22nd they tried to deliver it to me. I stayed at home all day waiting for the parcel and no one came, I didn't received any calls either. In the evening I got the message that there was an attempted delivery and to choose new dates I had to call the provided number. I called them and explained the situation and they said that I can choose other date for delivery but not tomorrow or I can take the parcel myself. I think they didn't even try to deliver it to my home because I literally was at home all day and didn't hear a bell ring nor knock on a door neither received a phone call. I think they are doing this on purpose so people would take the parcels from their office. Delivery was about 20$ and it took almost 3 weeks to get the parcel from UK. This is ridiculous!
Good service and good looking brand