First time ever ordered from Kohl's and first time with Lasership. Patio be the last. Lasership reported Package was delivered and it was not. Spent Approximately an hour and 1⁄2 as of now.No package refund will take 7 days.That will be 7 days that I cannot replace the items that I've already paid for. Customer service representative with Kohls stated they had had this problem before with laser ship. Will not order again If this is the type of service they get from this carrier.