Swiss Post Community

  • Yes we already ask the courier about it and they told us that the already sent...but the problem was,out parcel stuck in Germany..we checked the tracking and it still there in Germany...So can you helped us please??? because we are confuse about it

    • Hi Natan, sorry you can only ask courier for help in this case. Did you check out why it was stuck in Germany? Lacking some documents may be the reason, or else. Anyway, if your package stays Germany because of customs problems, the only things we can do is waiting or urging courier to know the update.

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