This is a subsidiary of Bpost, which is the national postal service of Belgium. The company provides international Mail and parcel delivery services and end-to-end solutions with over 20,000 employees.
The tracking number consists of 13 characters (letters and digits), for example, LTN93096426N1.
The company offers International Mail and parcel deliveries with the following key features:
A:— You should contact the Customer Support of your retailer to perform this operation.
A:— You should enter the parcel tracking number on the e-Landmark portal to establish the location of your item. Alternatively, you can contact Customer Care for more details.
A:— You should contact the Customer Support of your retailer for this service.
A:— Yes. You should get in touch with your item retailer for further directions.
A:— The courier will make another delivery attempt on the same day and the next business day if the previous proves futile. If all attempts are unsuccessful, the item will be held at the nearest courier office pending collection. In this case, the courier will leave a calling at your door.
A:— The courier has many pickup locations. Therefore, the calling card left at your address contains this information. In case of further queries, you should contact Customer Support.
A:— You should immediately contact your retailer to lodge investigations on the matter. We will also partner with the retailer for proper follow-ups.
A:— Yes. The courier will undertake any Customs procedure if need be at the customer’s expense.
A:— The courier will effect an administrative levy in this case which the customer will be liable to.
A:— No. Landmark, at its capacity, may assume the role of a Customs broker or an agent.
A:— The rates vary depending on the origin and destination of the shipping item. You should present proof of origin or any valid item document for preferential rates consideration.
A:— The courier reserves the rights to terminate the delivery of an item if the provided item information is:
A:— Landmark Customer Support is available in multinational languages hence you can communicate any time with convenience.
A:— Yes. You can arrange a pickup service for your Return item online. Alternatively, you can contact Customer Support for a pickup.
A:— The courier will be entitled to impose an interest charge to the initial shipping fee.
A:— The courier will not be liable to a customer in case of:
A:— Landmark will only be liable for a claim amounting to a maximum of ten million pounds.
A:— You should first track your item through the online tracking tool. If you still cannot locate your item write to the Customer Service Support Manager at a registered office. The courier will respond to your claim in writing soonest possible.
|Arrival from abroad||The item has arrived at the international destination|
|Shipment data uploaded||The item data uploaded successfully to the courier system|
|Transmitted Customs information||Courier received Customs information on the shipping item|
|Grouped at Landmark facility||Item classified for shipping at Landmark facility|
|Parcel handled||The parcel is handled by the Landmark officials|
|Departure to destination country||Item leaving for the destination country|
|Arrival at the distribution office||Item is received at the courier office for distribution|
|Crossing border-in transit to the courier hub||The item is in transit from the origin country to the courier hub|
|Received at the international processing center||The item is at the international processing facility|
|Bpost received the item||The item is at the Bpost office|
|Processed||The item is successfully processed|
|Delivered||The item is successfully delivered|
|Shipment held for payment||The item is on hold pending payment|
|Finished packaging-order prepared for shipping||Item packaging complete and is pending delivery|
|Sorted with notification||A notification is sent confirming complete sorting|