This is a government-owned company that provides postal services in Indonesia. It was founded in the year 1995 and has extended its operations across 11 Indonesia divisions. The Headquarters is in Bandung-Indonesia and the company has over 24,000 employees. Apart from the postal services, Pos Indonesia also provides logistics services.
Email: [email protected]
Customer Care Center Telephone: 161
Pos Indonesia provides both domestic and international parcel delivery services. The international delivery services include the following.
§ The e-packets
§ The Export post
§ The Express Mail Service (EMS)
§ The international Fast Mail Package
This delivery service is offered for the abroad shipping items and the transit time is 6 to 10 hours. The service covers 57 countries globally with a maximum shipping item weight of 2 kg.
The Export Post
The Export Post is for the international destinations that are prioritized for the Small to Medium Enterprises (SMEs). A total of 232 countries are covered by this service and take 4 to 8 hours. The minimum and maximum shipping weight for the Export Post is 30 kg and 300 kg respectively.
The Express Mail Service (EMS)
The EMS is a delivery service for documents, parcels, and letters. It will take 5 hours to make a delivery to another country from Indonesia. The EMS has the following unique features.
§ A guarantee compensation in case of a delay in delivery, loss or damage of your shipping item
§ Favorable rates that vary depending on the destination country and the weight
§ It is efficient and fast
§ Offers credit payment facilities for huge-shipments customers
§ The service has a coverage of over 230 countries globally
The International Fast Mail Package
This delivery service is provided for the international postage and the transit time is between 6 and 10 hours from Indonesia. The minimum and maximum weight requirement is 2 kg and 30 kg respectively. This service covers up to 195 countries worldwide.
A:— Visit the Pos Indonesia website to determine the shipping rate of your item. This website has a shipping Rate Calculator that requires you to fill in the item details. The shipping rate depends on the destination country and the weight of your shipping item.
A:— Enter the tracking number of your shipment into the tracking field on the Pos Indonesia website. Alternatively, use a third-party tracking service. Choose Ordertracking to track your Indonesia Post for the following reasons.
[Automatic parcel tracking feature] – Get regular and timely updates about your shipment by receiving SMS notifications.
[Bulk Truck Pos Indonesia packages] – Ordertracking enables batch packages tracking in one session thereby saving your time on follow-ups.
[An ideal Indonesia Post tracking tool] – This tool is convenient for the e-commerce and the Small to Medium Enterprises. It guarantees the safety of the transit item.
[PC and mobile friendly] – Track and Trace your shipping item at the comfort of your PC or mobile device.
A:— Use any of the following international financial transfer methods.
§ The International Express Money Order
§ The Western Union
§ The MoneyGram